FAQs
1.How can I know which pallet and crate boxes suits my use ?
All you need is give below details and our sales team will propose suitable types for you
a) Expected Pallet and crate, box size, Length *Width *height
b) your specifica usage, warehouse storage, OR covyor lines OR fresh produces field
c)load capacity/dynamic load,static load,racking load accordingly.
2.Can you make our color pallet ,crates and totes? How many do we order?
We can help you to custom color if you give us Pantong Number based on MOQ 500PCS.
3.How long does your delivery time?
In general 7-10days once received your down payment.If you place a formal order,we will give you a production schedule
4.Whats’ your payment terms?
In general,TT is commonly ways.Surely,we also accept LC.Paypal,West Union or others accoridng to specific situation
5.Any other service you can provide?
Silk Logo printing; customized color; custom linings; ESD materials pallets and crates
6.Is there any quality assurance?
Warranty 3 years.One replace one within 1year, two replace one within 2 year,three replace one with in 3 year.And support 3rd-party QA test before shipment
7.How can I get a sample to check your quality?
Samples can be sent by DHL/TNT/FEDEX,by air or add to your sea containers.
8.Why the price is low?
You are ordering directly from the factory.
9.Do you have import-export right
Yes,we do .Our factory has been certificated as an import-export enterprise.